SAVE ENERGY AND GET $50 BACK
By clicking Enroll Now, you agree to the Connected Savings® program terms and conditions, as well as the terms of our partners. Offer applies to SDG&E and PG&E customers. When you click Enroll Now, you'll be prompted to enter your thermostat app username and password.
USE YOUR SMART THERMOSTAT TO DO GOOD
JUST SAY “YES”
The Connected Savings® program optimizes your thermostat during energy events, building a community of power savings which can help prevent blackouts and save energy for when it matters most. When you enroll, your smart thermostat will be optimized based on temperature and daily energy demand. Most people don’t notice a difference, but you could make a big difference in your community.
NOW, RECEIVE $50 SIMPLY FOR ENROLLING
Enroll now and, once you're confirmed in the program, you'll receive a $50 prepaid gift card.
YOUR IMPACT WILL BE MEASUREABLE
This is a path to meaningful community energy conservation. The Resideo Connected Savings® program is designed to help stabilize the California grid and reduce blackouts.
Program Requirements
- Have central air conditioning or a heat pump.
- Be responsible for the electric bill as an account owner.
- Have a qualifying smart thermostat model with a Wi-Fi connection.
- By participating in this program, you are signifying your agreement to the Connected Savings® program.
THERMOSTAT MANUFACTURE MODEL
Amazon Smart Thermostat
program experience
We expect Connected Savings® events to be rare. When they do happen, most events are only a few hours long, but no more than 4 hours. In the very unlikely case of a major grid emergency, an event could be called that lasts up to half of a day. In all scenarios, you have the final control of your thermostat and can override the event adjustments when you no longer want to contribute.
By clicking Enroll Now, you agree to the Connected Savings® program terms and conditions, as well as the terms of our partners. Offer applies to SDG&E and PG&E customers.
When you click Sign Up, you'll be prompted to enter your thermostat app username and password. Completing the enrollment process takes less than 10 minutes.
Customer FAQS
The system will tweak your thermostat setting during energy events. If you're too uncomfortable, you can opt out at any time. Simply use your thermostat as you normally would.
This program should not have a very significant impact on your life. Your thermostat will only join an event when there is unusual strain on the electric grid, and such events are generally infrequent. For example, there may be a few events each season, on average only lasting a short time. There is the potential for emergency/weather events, which could last longer, but those are historically uncommon.
You will see a message displayed on your thermostat display as well as in your thermostat’s app.
Yes – just change your thermostat setting on your device or in the app and your normal schedule will commence. To be removed from the Connected Savings® program entirely, send an opt-out email request to energysupport@resideo.com. This process may take up to 2 business days.
Allowing Resideo to adjust your energy consumption just a little means more supply available for those who need it without requiring supply from other places.
Nothing changes on your billing or details with your utility. As part of the enrollment process, you will be asked to authorize Resideo’s agent to obtain energy usage data associated with your utility account on a secure and confidential basis, and only for the purpose of enrollment and participation. If you have questions about how the program accesses your data, please send an email to energysupport@resideo.com.
Under certain conditions, such as when a power plant drops offline, the electric grid can become unstable. This can strain the power infrastructure, causing less-ideal fuel sources to be leveraged, and in extreme cases, the grid can run short on power supply, leading to brownouts or blackouts. During these times and when demand approaches capacity, we may adjust your usage to help keep energy costs low and the grid stable — this is called Demand Response.
A serious grid emergency can lead to a blackout that leaves your home with no power. It’s not just the loss of lights, air conditioning and other things you depend on. A blackout can also have a heavy economic toll on local businesses. If we all work together, we can help prevent this from happening. The Connected Savings® program helps us use the grid infrastructure more efficiently.
The Connected Savings® program optimizes the thermostat settings to keep customers as comfortable as possible when grid emergencies occur. When there is enough lead time, the Connected Savings® program precools or preheats properties in advance of the event periods and rotates cooling/heating across all homes enrolled in the program to balance the amount of energy used across the community while keeping customers comfortable.
You will receive an e-gift card to the email address you enrolled with after enrollment. Only one incentive is paid for each home enrolled.
You may enroll as many qualified Wi-Fi enabled thermostats as are installed in your home. The incentive is paid per-home, but the more thermostats you can enroll, the larger contribution you can make to the grid.
Yes, we rely on the ability to communicate with your thermostat to successfully run the program. While we understand that there may be temporary Wi-Fi outages, connectivity is a program requirement. Reward may not be issued if connectivity is not available.
