Help Your New York Neighbors

During times when electricity demand is unusually high, like on a very hot summer afternoon, your grid operator may make a call to conserve energy. We'll make small adjustments to your thermostat to help lower demand across the electric grid. When there is no longer an extreme need, your thermostat will return to its previous temperature setting.

The weather has a significant impact on the thermodynamics of every building – changing the length of time it takes to heat up or cool down; the amount of heat or cooling lost through walls, windows and cracks; and the amount of energy required to keep occupants comfortable. For example, the amount of energy an air conditioning unit uses to cool a building varies with outside air temperature—the hotter it is outside, the harder the air conditioner has to work to keep the building cool.

Temperature, humidity, wind and heat from the sun are the next largest factors in determining how much you pay to keep your home comfortable. Connected Savings optimizes energy use and lowers energy bills by understanding current and expected local weather conditions, and how a home will react to them. In your area, you may save between $71 – $117 every year the service is active.

Yes – just change your thermostat setting on your device or in the app and your normal schedule will commence. To be removed from the Connected Savings program entirely, send an opt-out email request to energysupport@resideo.com. This process may take up to 2 business days.

This program should not have a significant impact on your life. Your thermostat will only join an event when there is unusual strain on the electric grid, and such events are generally infrequent. For example, there may be a few events each season, on average only lasting a short time. There is the potential for emergency/weather events, which could last longer, but those are historically uncommon.

You will see a message displayed on your thermostat display as well as in your thermostat’s app.

Allowing Resideo to adjust your energy consumption just a little means more supply available for those who need it without requiring supply from other places.

Nothing changes on your billing or details with your utility. As part of the enrollment process, you will be asked to authorize Resideo’s agent to obtain energy usage data associated with your utility account on a secure and confidential basis, and only for the purpose of enrollment and participation. If you have questions about how the program accesses your data, please send an email to energysupport@resideo.com.

By enrolling, and staying enrolled through the end of 2024, you’ll be entered into a sweepstakes with a chance to win a Ford F-150 Lightning or $50,000. For more information on eligibility, see sweepstakes terms here.

You may enroll as many qualified Wi-Fi enabled thermostats as are installed in your home. The sweepstakes entry is one entry per home, but the more thermostats you can enroll, the larger contribution you can make to the grid.

Yes, we rely on the ability to communicate with your thermostat to successfully run the program. While we understand that there may be temporary Wi-Fi outages, connectivity is a program requirement. Incentives may not be issued if connectivity is not available.