HELP YOUR COMMUNITY AND GET A $50 REWARD
WHERE YOUR ENERGY CAN DO THE MOST GOOD
With your approval, your smart thermostat setting will be slightly altered to reduce energy use for a short time based on grid needs — without compromising your comfort. This lowered use can relieve stress on the local electrical grid while helping to increase green energy use.
By clicking Enroll Now, you are agreeing to the Connected Savings® program service Terms and Conditions as well as the terms and conditions of our Partner, Voltus. Offer only applies to PPL customers.
ENJOY A $50 GIFT AS OUR THANKS TO YOU
By enrolling now, your home will be considered as part of the solution to responsibly reducing consumption to help with grid stability. Best of all, most people don’t notice the slight change in temperature, especially if they are not at home.
- Your participation in the Connected Savings® program directly supports grid reliability and reduces the chances of you and your neighbors experiencing power failure caused by grid instability
- In 2021, six major events were caused by supply failure alone
- The region's infrastructure challenges and changes in climate are leading to increased stress on the national grid
The Connected Savings® program is here to help!
FREE EMPORIA ENERGY MONITOR
Plug the monitor into an outlet near your utility meter to see your home’s energy use in real-time via Emporia’s smartphone app. To participate in the Connected Savings® program, you must install the Emporia energy monitor and keep it connected to your utility meter.
Program Requirements
- Connect the Emporia Device to wifi and maintain the connection.
- Have central air conditioning or a heat pump.
- Be responsible for the electric bill as an account owner.
- Have a qualifying smart thermostat model with a Wi-Fi connection.
- By participating in this program, you are signifying your agreement to Connected Savings® program.
THERMOSTAT MANUFACTURE MODEL
Honeywell Home Wi-Fi Focus, Wi-Fi Vision, Wi-Fi 9000, Wi-Fi Smart Thermostat, Wi-Fi 7-Day Programmable thermostat, T5, T6, Round Smart, T9, T10
program experience
We expect Connected Savings® events to be rare. When they do happen, most Connected Savings® events will last less than 30 minutes, with one event each year that lasts an hour. In the very unlikely case of a major grid emergency, an event could be called for as long as half the day. In all scenarios you have the final control of your thermostat and can override the event adjustments when you no longer want to contribute.
By clicking Sign Up, you are agreeing to the Connected Savings® program service Terms and Conditions as well as the terms and conditions of our Partner, Voltus. Offer only applies to PPL customers.
PROGRAM FAQS
Please send your un-enroll request via email at energysupport@resideo.com. We will need the email address you registered with and this process can take up to 5 business days.
Under certain conditions, such as when a power plant drops offline, the electric grid can become unstable. This can strain the power infrastructure causing dirtier fuel sources to be leveraged, and in extreme cases, the grid can run short on power supply, leading to brownouts or blackouts. During these times and when demand approaches capacity, we may adjust your usage to help keep energy costs low and the grid stable — this is called Demand Response.
A serious grid emergency can lead to a blackout that leaves your home with no power. It’s not just the loss of lights, air conditioning and other things you depend on, a blackout can also have a heavy economic toll on local businesses. If we all work together, this can be prevented. Connected Savings helps us use the grid infrastructure more efficiently, helps you avoid higher electric bills and helps everyone with less negative impact to the environment.
The Connected Savings® program optimizes the thermostat settings to keep customers as comfortable as possible when grid emergencies occur. When there is enough lead time, the Connected Savings® program precools or preheats properties in advance of the event periods and rotates cooling/heating across all houses in the program to balance how much energy is used across the community, while keeping customers comfortable.
That depends on a few factors, including weather and location. We monitor the number of times you will be asked to help and keep the number of events as low as possible. Remember that, even during emergencies, the Connected Savings® program keeps properties within a few degrees of a customer’s comfortable setting.
Yes, you can override a particular grid emergency event at any time. Overriding an event can be done at the thermostat, its web portal, or the mobile app. Simply change the temperature during an event to cancel it. To be removed from the Connected Savings® program entirely, send an opt-out email request to energysupport@resideo.com.
Of course – nothing changes on your billing or details with your utility. As part of the enrollment process, you will be asked to authorize Resideo’s agent to obtain energy usage data associated with your utility account on a secure and confidential basis, and only for the purpose of enrollment and participation. If you want to restrict access to your data, please send an email to energysupport@resideo.com and you will be un-enrolled from the program.
You will receive an electronic MasterCard to the email address you enrolled with in June, after enrollment verification. Only one incentive is paid for each home enrolled.
The incentive and donation payment are made once per house, but the more thermostats you enroll, the larger impact you can have on the grid.
Yes, we rely on the ability to communicate with your thermostat to successfully run the program. While we understand that there could be temporary Wi-Fi outages, we strongly encourage you to maintain connection. Your reward may not be issued if connectivity is not available.
You will see a message displayed on your thermostat display as well as in your thermostat’s app.
Please contact energysupport@resideo.com if you have any questions regarding the shipment of your Emporia device.
- emporiaenergy.com/support
- support@emporiaenergy.com
- 1-844-EMPORIA (367-6742)
- Follow this link to get troubleshooting tips for your device.
