General Frequently Asked Questions

Connected Savings is an innovative application of our hyperlocal weather data combined with smart meter data and/or data from connected devices (like Wi-Fi thermostats) to automatically deliver energy efficiency in any weather, the #1 driver of home energy use. A complete IDSM platform, Connected Savings enables Utilities to meet EE, DR and customer engagement goals.

Anyone with a supported connected thermostat or smart meter from a partner utility can use Connected Savings. We never reject anyone for having too small of a dwelling.

Pricing will vary state-to-state and depend on which energy partner brings Connected Savings to market. To make the most of the program, customers will need a smart meter and/or a connected thermostat that is compatible with our service.

You could, but it’s just a set of thermodynamic equations and associated variables. Better than that, we can show you the applied results of your model in the form of our Energy ScoreCard that compares the energy efficiency of your house with similar houses, and provides specific suggestions to make your home more energy efficient and get the biggest bang for your buck.

Good question. Connected Savings continuously updates the energy model of properties with new data that accounts for changes as well as the seasons, so the impacts of any changes you make will be captured by the model in order to provide maximum savings and maximum comfort.

To un-enroll or opt-out of any Connected Savings program, please send your request via email at energysupport@resideo.com

This process can take up to 5 business days. We’ll need you to tell us the email address you registered with, and if able, any information you want to share with us to help make Connected Savings better.